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Returns (mc)

SECTION 1 - Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us - "Qubzee Ltd.", Abacus Business Centre, Level 1, Dun Karm Street, B'Kara Bypass, Birkirkara BKR 9037, Malta, of your decision to withdraw from this contract by an unequivocal statement (e-mail to service@qubzee.com). You may use the model withdrawal form (link in SECTION 5), but it is not obligatory.

To meet the withdrawal notice deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. You will have to bear the direct cost of returning the goods. The withdrawal return deadline is met if you send back the goods before the period of 14 days has expired.

SECTION 2 - Withdrawal Return Address

For purchases from all the countries with the exception of the country of Croatia only, all the withdrawal returns are made to:

Qubzee Ltd.,
Abacus Business Centre, Level 1,
Dun Karm Street, B'Kara Bypass,
Birkirkara BKR 9037, Malta

For purchases from the country/territory of Croatia only, withdrawal returns are made to:

Stamarin d.o.o.,
Vlaska 8,
10 000 Zagreb, Croatia

SECTION 3 - Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Goods must be returned in original condition to allow us to resell them and in the original packaging. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. The extent to which a customer can handle the goods is the same as it would be if you were assessing them in a shop. 
All refunds are made by "Qubzee Ltd.".

We may withhold reimbursement until we, or "Stamarin d.o.o." receive the goods back or you have supplied sufficient evidence of having the goods sent back to us, whichever comes first. 

SECTION 4 - Item exchange

You can return your item (see Withdrawal sections above) and subsequently make a new purchase.


SECTION 5 - Model Withdrawal Form

Withdrawal Form



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